They will send you the credentials to log in and download. Open the CleanWipe folder and double-click the CleanWipe.exe file. You need to contact support to get cleanwipe. This doesn’t require multiple reboots when compared to the previous versions of cleanwipe utility. However, if you want to hold the reboot and do it manually at a later point of time, you can now uncheck Reboot Automatically. A reboot is mandatory to completely remove any of the above products. This is a major change compared to the previous Cleanwipe version.Ĥ. Now, you can see the list of products from which you can choose the required one. Read the license agreement, check I accept the terms in the license agreement and then click Next.ģ.

Need to extract Zip file prior to run Cleanwipe.exeĢ. Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4)īoth 32 and 64bit versions, where applicableīefore you run Cleanwipe tool, you can download Symantec Diagnostic Support Tool to identify the problem. Support SupportĬleanWipe utility is also included in the release of 12.1 RU2 & now it works/performs much better.

To receive this tool you need to contact Symantec Support. CleanWipe tool is a final solution for the removal of the Symantec Endpoint Protection product.

Symantec cleanwipe download